World-Class
Refund Protection

Increase revenue with Ticket and Booking Protection, easy global deployment.

4.5 satisfaction stars
NPS 83.5 | 98% Overall Satisfaction
1 2 3
Refund Customer: Very simple and easy to [apply for refund]. No quibbles. very satisfied.
Refund Customer: It's amazing to come across an ethical [refund provider], especially one who paid out so quickly.
Refund Customer: Service prompt and professional.
Refund Customer: Job well done, thank you very much 😊
Refund Customer: Very happy with refund and result of refund, thank you for your assistance.
Refund Customer: My refund was dealt with in an efficient and friendly manner. Very satisfied.
Refund Customer: Everything was handled very efficiently online.
Refund Customer: Excellent and prompt service thank you.
Refund Customer: Really pleased how quickly my refund was dealt with.
Refund Customer: Thanks - understanding, helpful and prompt.
Refund Customer: Efficient, easy and clear process. Very responsive staff. 😊
Refund Customer: Fantastic customer service, my refund was dealt with swiftly and very efficiently.
Refund Customer: Very impressed with the speed and ease of the refund process. Thank you.

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No Fuss Data-Driven Protection,
Designed for Your Business Needs

You set the terms, and reassure your customers that their booking or ticket
is protected against injury, illness, or unexpected events outside of their control.

RAPID REFUNDS
We manage full and/or partial refunds for you, with rapid reimbursement and 98% customer satisfaction.
ADDITIONAL REVENUE
Increase your revenue with a percentage of each ticket / booking protection product sold.
RESELL CANCELLED BOOKINGS
Get notified of cancelled bookings or tickets so you can resell them and maximise attendance.
EASY TO LAUNCH
Choose from API, secure data transfer or prebuilt widget, let us do the rest.
BRAND FRIENDLY
Seamless integration, refund portals matching your brand and visual identity
GLOBAL PLATFORM
One solution for refund protection in multiple languages and currencies.

Wide Sector Coverage

Ticket and booking protection, ideal for a wide array of event types, including:

FESTIVALS
LIVE MUSIC
SHORT BREAKS
SPORTING EVENTS
THEATRES
VENUES

How It Works

Ticket and booking protection, ideal for a wide array of event types, including:

YOUR TERMS
1
You set costs and terms of booking and share bookg data.
WE DELIVER
2
We set up, manage and report back on paid refunds.
YOU BENEFIT
3
You’re all set, adding value and iincreased revenue.
NPS 83.5 | 98% Overall Satisfaction
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Contact Us

Interested in increasing your revenue with booking protection, or just curious and want to know more?